Whoa, that's one of the things that I did during my tenure at Creo/Kodak. Not with restaurants though, but with printshops. So step aside Chef Gordon Ramsay - this is where the blanket really hits the plate as revealed in a few more of the conversations I had with printers during those years. (Season One is HERE)
Chef Gordo to printshop owner: So how do you manage your quality? Who sets the standard?
Printshop owner: That's easy, Frank - the lead press operator on the CD 102.
Chef Gordo: One of your press operators is responsible for your whole shop's quality standard?
Printshop owner: Yeah, sure, Frank's got "the eye" for quality.
Chef Gordo: Bloody hell!
Chef Gordo to printshop owner: So why would a print buyer favor your print shop rather than the one down the street?
Printshop owner: Because we're a quality printer.
Chef Gordo: But that's what your competition says about their shop.
Printshop owner: Well, yes maybe, but we're the quality printer.
Chef Gordo: Bloody hell!
Chef Gordo to prepress and pressroom: Your presswork and proofing don't seem to be in alignment. Who set you up?
Prepress and pressroom: I think our vendor did when we first got their equipment.
Chef Gordo to prepress and pressroom: So how was it set up? Who's in charge of maintaining it?
Prepress and pressroom: Let's see. We're not sure. It was working before. But we've changed inks, blankets, and fount solution since then. Is that important?
Chef Gordo: Bloody hell!
Chef Gordo: What's that smell?
Printshop owner: Oh, ah, that might be Mongo.
Chef Gordo: Mongo?
Printshop owner: Yeah, he does all our deliveries.
Chef Gordo: I see, so Mongo delivers your presswork to your customers smelling like an abattoir?
Printshop owner: Well, he's cheap. I mean he's cost effective.
Chef Gordo: Bloody hell!
No comments:
Post a Comment